Jenny Flower

What insurance do you need for a Kimberley cruise?

We have put together a number of important questions that you should ask when considering appropriate insurance for this trip. As insurance is a financial product we are legally unable to provide you with specific advice.

Once you have booked your cruise you are strongly recommended to have travel insurance for the trip. Such insurance should have adequate cancellation cover as well as a provision for emergency medical evacuation from remote areas.

We have put together a number of important questions that you should ask when considering appropriate insurance for this trip. As insurance is a financial product we are legally unable to provide you with specific advice.

Note that a normal domestic insurance policy will almost certainly not be suitable for this trip.

These domestic Kimberley cruises are quite a distinct special case when it comes to insurance. Some things that you should check when considering insurance (especially ‘free insurance’ offered via a credit card).

Is there adequate cover for the cancellation fees?

This is a really important area of cover to consider as claims for cancellation costs represent the highest proportion (in dollar terms) of travel insurance claims. Whilst your cruise is probably designated as a domestic cruise, many insurers have a limited level of cancellation cover for domestic trips. If you have to cancel this trip a few days out due to unforeseen illness or injury you may well lose all monies paid for your holiday. Is this amount covered? The chances are that you will need higher cancellation cover than is available on a simple domestic policy.

Will there be cover for an emergency medical evacuation from a vessel in Australian coastal waters?

I have put this phrase in italics as it is a very important coverage. In an emergency a helicopter evacuation from a ship in remote coastal waters off the Kimberley coast would, in theory, be covered by private medical cover or state ambulance cover. The key problem with this theory is the remote nature of the Kimberley coast. That’s one of the reasons you want to go there of course. On the rare occasions where an emergency evacuation is required in the Kimberley a third party operator is almost always required and the cost will almost certainly be passed onto the patient. There is no Westpac helicopter in the Kimberley!

Will it be covered by your insurer as you are travelling on a domestic cruise?

The phrase ‘Australian coastal waters’ is important as some policies include medical evacuation from rivers and lakes only in Australia.

Remember to check the insurance company’s stance on pre-existing medical conditions

Most insurers have a list of conditions that they will automatically include without extra charge. Other conditions will require you to complete a medical assessment to see if you need to pay an extra premium. Be wary of any insurance policy that says it does not surcharge for any pre-existing medical conditions; it is likely that such a policy does not cover cancellations whatsoever.

If your insurer says medical evacuation is covered are they aware that you are on an expedition cruise?

Some insurers seem to assume that all cruises are via large vessels that have sick bays and doctors on board who can authorise evacuations. Sometimes their cover is dependent on such. Most of the vessels we book – smaller, expedition style – do not have doctors on board as part of the crew.

If you intend to use your credit card “included insurance” please make sure you have read the terms and conditions of the insurance underwriters travel insurance policy to make sure you have fulfilled requirements for this cover as per the above.

It may be worth a phone call to the card issuer to check. Also understand how much you have to pay by card to get the cover.

What about cover for COVID?

More insurance companies are including some limited cover for claim arising from COVID. This cover tends to be for incidental costs arising from COVID diagnosis; often including medical costs. Please check the level of cover very carefully as insurance claims associated with generalised border closures or similar governmental restrictions are not usually included in this cover

As you can see from the above, this destination and style of travel does complicate the insurance a little and it is worthwhile to check your policy carefully. Some insurers have a specific policy for ‘cruising in Australian waters’ and this may well be designed with these domestic cruises in mind.

Insurance for Kimberley cruises can get a bit complicated (hence this blog). The main issue is that most insurance companies do not understand the concept of small ship cruising. The following insurers, based in Australia, seem to understand better than most and have a specific level of cover for ‘domestic cruising’.

Insurance for Kimberley cruises can get a bit complicated (hence this blog). The main issue is that most insurance companies do not understand the concept of small ship cruising. The following insurers, based in Australia, seem to understand better than most and have a specific level of cover for ‘domestic cruising’.

 

  • Go Insurance offer a competitive cruising in Australian waters cover (under South Pacific as the region of travel) which includes remote area evacuation cover. They offer three different levels of cover which you can choose dependent on your required level of cancellation cover. More of our passengers have chosen this insurer in the last year than any other.
  • Covermore is a market leading travel insurer in Australia. Many of our clients obtain their cover with Covermore.
  • NIB Travel insurance is probably the second most popular insurer for our passengers and they also have a policy for ‘cruising in Australian waters’. And if you are already a NIB customer you qualify for an additional discount.
  • Medibank Private
  • CGU
  • Fastcover
  • 1Cover

 

You may also obtain a quotation from your own health fund or state motoring organisation.

 

What to do next

If you’d like more information, either researching on your own or by talking to a person who has been to the Kimberley and can give you first hand advice, here are four options:

Download your FREE copy of "Ultimate Guide to Kimberley Cruising”

Includes the top nine questions travellers ask and our honest answers to them, plus a pre-trip checklist.

It’s the perfect starting point for initial research.

Talk to the team

Kimberley cruises are not one size fits all — there are many different ships each offering their own special elements.

We would love to help you. You’re invited to book a FREE 30-Minute Kimberley Cruise Planning Session to have all you questions answered, without the “hard sell” everyone hates.

Research the latest specials that include free flights and free accommodation

With almost twenty years of experience in booking Kimberley cruises we have great relationships with many of the most popular cruise vessels. Why does that matter to you?

It means we have been able to negotiate some great free inclusions with several of the best cruise vessels including free flights, free tours, and free accommodation in Darwin or Broome.

Dig even deeper via our blog. Here are a few of the most popular posts:

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Why should I book my Kimberley Cruise with you?

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The Top Seven ‘Must Sees’ of a Kimberley cruise

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How fit do you need to be to take a Kimberley cruise?

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When is the best time to cruise the Kimberley?

The Kimberley is a land of many extremes…….And that is…
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Why are Kimberley cruises expensive?

“Wow, that’s a lot. I could get a holiday to…

What travellers say

“Their product knowledge is amazing”

I am very impressed with this company. All the staff I have dealt with have been extremely helpful and courteous, even when I have had to change my travel plans. They went out of their way to assist me with the changes. Their product knowledge is amazing and their help in arranging accommodation and tours has been fabulous. Their offer of two free nights accommodation and a free Broome sightseeing tour is an added bonus. I am very happy that I have booked with them and would thoroughly recommend them.

— Sandra West, QLD

“The cruise suited us perfectly”

We were very pleased with the help we received from Jenny and Simon when we were deciding on which cruise to choose for our Kimberley holiday. The cruise we settled for, Coral Expeditions, suited us perfectly. We were also very pleased with the two free nights accommodation and hop on hop off bus pass in Darwin. Highly recommended.

— Diana Carr, VIC

“Interesting and diverse travel experiences”

The highlights for us were the fabulous food and the unique nature experiences. These were enhanced by on board naturalist with an endless love and knowledge of the region.

I love the followup and practical advice offered by Expedition Partners They offer interesting and diverse travel experiences, truly beyond adventure!

— Eloise Millsteed, NSW

About Jenny Flower

I’m an expert in small ship cruising in the Kimberley and have completed four cruises on different vessels along this spectacular coastline. Cruises in the Kimberley are not one size fits all. There are different ships and itineraries, each offering their own special elements.

If you would like to have a chat with me about Kimberley cruising at a time that suits you book in a call.

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