Recently some representatives of a large cruise line came to our office for training on their ‘expedition’ cruise product to Antarctica. It was a lovely ‘product’. Beautiful cabins, expansive spa facilities, awesome dining options.
Plus they had all the trappings of an Antarctic expedition.
They had zodiacs for the landings. Expedition leaders. Expert lecturers.
But it took a very long time to get a key piece of information out of them even though we asked the question several times…..”how many off vessel excursions do your passengers get?”
Eventually we got the answer. “We try to guarantee our passengers at least two off vessel excursions……per voyage!’
Umm, sorry, we said. Just two per voyage. Not two per day?
So we have never booked this company. Two excursions per voyage is just not enough.
Another company also offering ‘expeditions’ to Antarctica operates a lottery system for excursions! We can’t imagine anything more frustrating that watching your fellow travellers embark on land, walk amongst penguins, climb up vantage points, all whilst knowing your turn isn’t until the day after tomorrow – thats torture.